To further enhance our service quality, the Chinese Visa Application Service Center Vienna has introduced a dedicated email address for complaints and feedback. If you have any suggestions, comments, or complaints regarding our services or staff conduct, please contact us directly at vienna@csm.mfa.gov.cn, and we will address your concerns promptly.  

For general visa-related inquiries, you may continue to use our consultation email: viennacenter@visaforchina.org.